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These guys are absolutely amazing, I was having a real drama with my tub, was on the verge of selling it. The guys I had paid to relocate it dumped it on my driveway and told me it couldn't be done.. still took all the money though... I contacted mega spa as a last resort, explained my situation and what had happened, they couldn't do enough for me, they arrived when they said they would. Incredibly professional and they had my tub in situ within 20 mins, and didn't charge me even half what the others did? The other moron told me I would have to get a crane that was gonna cost £1300! Mega spa have also given me a contact for the cabling and they have offered to come and set it all up for me when I'm ready. These guys have my complete loyalty, they will be sorting my tub for as long as I have it. I have already recommended them to my neighbours! If you use any one else your mad!!! Fantastic service.
Lisa
May 4, 2026Spencer was honest, trustworthy and with his team dealt with our tricky removal through very tight gaps and turns! Would definitely recommend!
Amanda
February 26, 2026Great team and company! They bought my in-laws’ hot tub and they helped us get it out of a shed at the top of the garden — which ended up meaning part of the shed and gate had to be taken apart just to get it out! We honestly can’t recommend them enough. They went above and beyond, especially as we hadn’t realised how difficult the job would be. Thank you so much once again!
Rebecca
December 27, 2025Really happy with the hot tub we purchased from Megaspa. It’s in pretty much perfect condition and Spencer and his team delivered it quickly and professionally. He sent photos and videos before buying so we could see exactly what we were getting. 5 stars, excellent from start to finish!
Rachel
March 3, 2026Can hugely recommend Spencer if you are looking to sell your unwanted tub, great service and top bloke
Ant
July 25, 2025Great value, know their stuff and moved a hot tub for me with minimum fuss, and serviced it too. I’d recommend these guys for both servicing and moving tubs and will be getting them back for the former for mine and the latter if I ever need to move it out.
Ryan
November 11, 2025I rang Spencer as I had a problem with my existing hot tub, he was very helpful, prompt and had an engineer here within 24 hours to sort the problem out. We will be using these guys in future 😀 Thanks again Holly Leigh
Kane
July 8, 2025These guys were brilliant, I can't rate them highly enough. They sorted out a tricky delivery and were bang on time, communicated really well about everything. Would definitely recommend.
Georgina
March 28, 2026First class service from Spencer and his team. Spa was sold and collected in a couple of days and everything was super efficient. Highly recommended!
Richard
August 6, 2025 -
I recently sold my hot tub through Megaspa and couldn't be happier with the entire experience. From start to finish, their communication was excellent, keeping me informed at every step. The team came to my place and managed to remove the hot tub from the garden with impressive skill, taking down the fence and putting it back exactly as it was—saving us the need for a costly crane. Their approach was quick and efficient, and they offered a great price for the sale. I highly recommend Megaspa for anyone looking to sell their hot tub seamlessly and professionally. Thank you for a job well done!
Nancy
July 3, 2025Excellent communication and very quick to arrange hot tub pickup. Very professional on day of collection even though access at my property made the job difficult for them. Hassle free service
Darren
January 20, 2026We sold out lovely hot tub and these guys were very efficient and friendly when they came to to collect it, they even gave up there Sunday and missed out on a hugely popular music festival in Portsmouth Thank you ☺️
Samantha
August 24, 2025From start to finish the service has been fantastic, communication has been great, collected the tub very quickly and transferred the money instantly. Thanks for making it so easy 👍
Amy
October 5, 2025Fantastic service from Spencer and the team. Very responsive and great communication. Excellent service from the lads that came to pick up the hot tub. Very fair price offered and prompt payment. Would strongly recommend using Spencer and his team
Graham
January 8, 2026MegaSpa offered a competitive price for my hottub and agreed a collection date just a few days later. Distance was no object - they came all the way to Central Scotland from Portsmouth to collect the tub. Got here by lunchtime so must have left about 4 in the morning. Took Control of getting the tub uninstalled and loaded on to their truck quickly and efficiently. Whole process was done and dusted in half an hour. Very friendly. Easy transaction. A great help to me. Thoroughly recommend.
Scott
June 22, 2025Very quick from first contact to collection (under 24 hours). Which we really appreciate as we were moving house. Good contact (via whatsapp, which i like as i suck at emails) and kept me up to date, good price offered. Professional and tidy collection, no issues whatsoever. Very happy with the service. Would definately recommend. Thank you
Amy
January 9, 2026Spencer was very professional in the purchase of our Hot Tub. We agreed a price but as he got more for it than expected he offered up an improved price. That don’t happen very often these days! Organised collection by Ben who was very helpful and removed a side gate which was needed to get the Hot Tub through. Overall, from my experience I would highly recommend Spencer and team.
Andy
April 26, 2026I made contact with Spencer a year ago when looking at options to sell my Hot Spring Relay and then followed up when I was ready to sell. Within the next few hours Spencer found a buyer, we agreed a price and 2 days later the tub was emptied, disconnected and removed by Spencer and team and funds transferred while this was happening. Really impressed with responsiveness, comms and keeping commitments.
Simon
September 7, 2025 -
Found these guys by chance on Facebook marketplace, they couldn’t have been more helpful! Talked me through everything gave me the best price you could ever pay for a hot tub and fitted it , gave us all the chemicals we will need for more than a year and talked us through the whole process. They said they would come and service it/ carry out any maintenance it needs when required. Even fitted a brand new pump! Great couple of guys! 5⭐️s
Nik
December 21, 2025sales service was great, I felt supported in making an informed decision on type of tub. Delivery was amazing as my access for very restrictive but the team planned it perfectly and installed it providing a run through of features as well.
Jonathan
January 16, 2026I used Spencer to move my hot tub during a recent house move, and the service was excellent. The team were efficient, helpful, cost-effective, and highly professional, making the whole process completely stress-free. They handled everything with care and confidence, and I couldn’t be happier with the result. Highly recommended!
Yvonne
December 4, 2025Mega Spa purchased our Hot Springs hydro therapy pool. Spencer and the team did an excellent job of moving it out of a tight spot. Very efficient service , would highly recommend them
Vanessa
February 23, 2026Great service from Spencer, Hot Tub removed cleanly and even removed the gate and re fitted it for to ensure no damage was caused removing it. Paid there and then so no waiting for money to clear. Highly recommend to anyone looking to sell.
Matt
February 5, 2026Quick response from Spencer to our enquiry gave good initial help and Ben next day got us up working Excellent service
roger
January 8, 2026Spencer and Ben are very nice and genuine people. Very easy to deal with and efficient service. They turned up on time removal of my hot tub was done quickly despite the rain and money transfer and admin all quick and easy. Don't hesitate they are genuine! I would recommend.
Tom
November 19, 2025From start to finish this was an amazing experience. Spencer found me an amazing hot tub and very fairly priced. It only took 3 days from start to finish, he even went to Scotland to collect it and delivered it to us on the same day, he totally went above and beyond. On delivery, Spencer and his team, placed our new hot tub and gave us loads of advice on the next steps, he even checked in with us the following day. I highly recommend, you won’t go wrong purchasing a hot tub with Spencer, we’ll definitely be sticking with him for any of our hot tub needs. Thanks millions Spencer 😁.
Michelle
June 22, 2025Within a day of contacting Spencer he had found me a hot tub ,delivered it and set it up for me ! Couldn’t be happier with his service ! Would recommend to anyone .
Mark
November 29, 2025

