-
I used Spencer to move my hot tub during a recent house move, and the service was excellent. The team were efficient, helpful, cost-effective, and highly professional, making the whole process completely stress-free. They handled everything with care and confidence, and I couldn’t be happier with the result. Highly recommended!
Yvonne
December 4, 2025Excellent communication and very quick to arrange hot tub pickup. Very professional on day of collection even though access at my property made the job difficult for them. Hassle free service
Darren
January 20, 2026Spencer & Ben are helpful & friendly & did a wonderful job, removing the spa from an awkward position, that no one else could. Many thanks.
Gillian
October 27, 2025From start to finish the service has been fantastic, communication has been great, collected the tub very quickly and transferred the money instantly. Thanks for making it so easy 👍
Amy
October 5, 2025I made contact with Spencer a year ago when looking at options to sell my Hot Spring Relay and then followed up when I was ready to sell. Within the next few hours Spencer found a buyer, we agreed a price and 2 days later the tub was emptied, disconnected and removed by Spencer and team and funds transferred while this was happening. Really impressed with responsiveness, comms and keeping commitments.
Simon
September 7, 2025Spencer was very professional in the purchase of our Hot Tub. We agreed a price but as he got more for it than expected he offered up an improved price. That don’t happen very often these days! Organised collection by Ben who was very helpful and removed a side gate which was needed to get the Hot Tub through. Overall, from my experience I would highly recommend Spencer and team.
Andy
April 26, 2026MegaSpa offered a competitive price for my hottub and agreed a collection date just a few days later. Distance was no object - they came all the way to Central Scotland from Portsmouth to collect the tub. Got here by lunchtime so must have left about 4 in the morning. Took Control of getting the tub uninstalled and loaded on to their truck quickly and efficiently. Whole process was done and dusted in half an hour. Very friendly. Easy transaction. A great help to me. Thoroughly recommend.
Scott
June 22, 2025Great service, punctual, kept us well informed and did everything committed to. What more could you want. Thank you Spencer!
F
July 14, 2025Megaspa were faultless to deal with from start to finish! They offered a fair price for the tub, found the most cost effective way of removing it to save us money and gave us cash on collection. Highly recommend!
Arthur
June 16, 2025 -
Within a day of contacting Spencer he had found me a hot tub ,delivered it and set it up for me ! Couldn’t be happier with his service ! Would recommend to anyone .
Mark
November 29, 2025Found these guys by chance on Facebook marketplace, they couldn’t have been more helpful! Talked me through everything gave me the best price you could ever pay for a hot tub and fitted it , gave us all the chemicals we will need for more than a year and talked us through the whole process. They said they would come and service it/ carry out any maintenance it needs when required. Even fitted a brand new pump! Great couple of guys! 5⭐️s
Nik
December 21, 2025Great team and company! They bought my in-laws’ hot tub and they helped us get it out of a shed at the top of the garden — which ended up meaning part of the shed and gate had to be taken apart just to get it out! We honestly can’t recommend them enough. They went above and beyond, especially as we hadn’t realised how difficult the job would be. Thank you so much once again!
Rebecca
December 27, 2025We sold out lovely hot tub and these guys were very efficient and friendly when they came to to collect it, they even gave up there Sunday and missed out on a hugely popular music festival in Portsmouth Thank you ☺️
Samantha
August 24, 2025Spencer was honest, trustworthy and with his team dealt with our tricky removal through very tight gaps and turns! Would definitely recommend!
Amanda
February 26, 2026Very quick from first contact to collection (under 24 hours). Which we really appreciate as we were moving house. Good contact (via whatsapp, which i like as i suck at emails) and kept me up to date, good price offered. Professional and tidy collection, no issues whatsoever. Very happy with the service. Would definately recommend. Thank you
Amy
January 9, 2026Great value, know their stuff and moved a hot tub for me with minimum fuss, and serviced it too. I’d recommend these guys for both servicing and moving tubs and will be getting them back for the former for mine and the latter if I ever need to move it out.
Ryan
November 11, 2025Mega Spa purchased our Hot Springs hydro therapy pool. Spencer and the team did an excellent job of moving it out of a tight spot. Very efficient service , would highly recommend them
Vanessa
February 23, 2026I sold my Hot Tub with Spencer and his team, I was impressed at how quick he managed to get back to me, liaising via What's App to arrange everything. The whole process was made easy, with me being able to send video's / photo's and other information. Payment was simple and clear, and all in all, a very happy customer, thank you 🙂
Ashley
December 8, 2025 -
Cannot fault Paul at mega spa, his knowledge and expertise is second to none, hooked me up with the latest hot tub and gave me solid advice on how to maintain it! Thanks again
Jordan
July 3, 2026Excellent service throughout. Communication was straightforward and Spencer was very easy to deal with. Arrived to collect the hot tub on time and money was transferred into my account immediately. No dramas removing the tub and all completed quickly and efficiently with no damage caused. I would highly recommend Spencer, he was a pleasure to deal with.
Simon
June 16, 2026Fantastic service from Spencer and the team. Very responsive and great communication. Excellent service from the lads that came to pick up the hot tub. Very fair price offered and prompt payment. Would strongly recommend using Spencer and his team
Graham
January 8, 2026Quick response from Spencer to our enquiry gave good initial help and Ben next day got us up working Excellent service
roger
January 8, 2026The lads did a brilliant job. Got here exactly when they said they would and worked out the problem and fixed it with no messing. They even gave the whole system a clean and left everything clean, tidy and working. They was easy to talk to and really polite. Would definitely use them again and will recommend to others 👍
brian
October 14, 2025Really happy with the hot tub we purchased from Megaspa. It’s in pretty much perfect condition and Spencer and his team delivered it quickly and professionally. He sent photos and videos before buying so we could see exactly what we were getting. 5 stars, excellent from start to finish!
Rachel
March 3, 2026These guys are absolutely amazing, I was having a real drama with my tub, was on the verge of selling it. The guys I had paid to relocate it dumped it on my driveway and told me it couldn't be done.. still took all the money though... I contacted mega spa as a last resort, explained my situation and what had happened, they couldn't do enough for me, they arrived when they said they would. Incredibly professional and they had my tub in situ within 20 mins, and didn't charge me even half what the others did? The other moron told me I would have to get a crane that was gonna cost £1300! Mega spa have also given me a contact for the cabling and they have offered to come and set it all up for me when I'm ready. These guys have my complete loyalty, they will be sorting my tub for as long as I have it. I have already recommended them to my neighbours! If you use any one else your mad!!! Fantastic service.
Lisa
May 4, 2026First class service from Spencer and his team. Spa was sold and collected in a couple of days and everything was super efficient. Highly recommended!
Richard
August 6, 2025I cannot fault Spencer & his team - Sold my jacuzzi as moving house, needed a quick turnaround solution & they were there. Quality service would recommend 100%
Geoff
August 14, 2025

